Contact Us

Contact Customer Service

We are committed to providing our customers with a high standard of service. If you have any questions or need assistance, please contact us using the method below.


Primary Contact Method

Email is the most convenient and efficient way to reach our support team. Please send all inquiries to:
📧 support@lovepawsmart.com


To expedite service, please include the following information in your email:

  • Your full name

  • Your order number (e.g., 001SHOP- 1205)

  • The email address used to place your order

  • A detailed description of your issue or inquiry


Service Commitment

Our customer service team is available 24/7. We are committed to responding to all inquiries within 24 to 48 hours.

We look forward to providing you with excellent support.